An open letter to audiobook publishers

Dear Ms. or Mr. Audiobook Publisher, I am writing to alert you to a major flaw in your products that is causing pain, suffering, and potential death to legions of your customers around the globe. I am talking, of course, to the horrible preponderance of mispronounced words that litter your offerings. Especially those offerings that [...]

PowerPoint, you are my nemesis!

Why is it that my creative side is limited to words? I am, without a doubt, a crappy visual designer. I would love to be one of those arty types who can sketch out a fabulous cartoon on a napkin, mock up a fresh new website design in an  hour, or come up with a [...]

The emperor has no clue

I’ve consulted with a lot of companies in my day, and I’ve been fortunate enough to work with a bevy of wildly talented people. But once in a while…well, my luck seems to run out. Lately I’ve been challenged with a senior-level exec (read: stakeholder/approver) who just doesn’t seem to “get” what the content team [...]

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